1. Peruse our vast line of dolls and select the love doll you want.
2. Make a review of the love doll’s description, and customize the love doll with the available options, to make it even more perfect for you.
3. Click on the option “Add to cart.” A couple of options will come up next, asking if you want to “View Cart” or “Check out.”
4. If your selection was the “View Cart” button, you will be rerouted to view your final order. It is then that you may then enter any coupon or promo codes for the discounts you are entitled to.

At this point, you may go ahead to click on the ”Proceed to Check out” button to reach the checkout. Invariably, if your selection was the “Check out” button in step 3, you would have skipped the above. We recommend that you use the “View Cart” option to confirm that your order is exactly as you want it. It would help to eliminate any issues when your doll is produced.

5. On the checkout page, you can supply any other details, including your name, email address, delivery address, and any other information.
6. Once the order is completed, it is time for payment then be made. For your safety and ease of transaction, SSL encrypted technology is used, and all you have to do is use the “Place Order” button.

1. Within 12 hours, you should receive a confirmation email. This process should be over as soon as the final payment is cleared.
2. In 1 or 2 weeks, you can start expecting your sex doll to arrive. The standard dolls are made within 3 days, but an additional 5-12 days should transport the love dolls to your door.

Custom dolls may take between 5-20 days to produce, depending on the options you choose.

3. Once your doll is ready to be shipped, you will be informed and sent tracking information through FedEx or UPS.
4. Feel no hesitation to contact us at any time if you have any reasons for concern during the transaction, as our goal is to deliver your doll as soon as possible.

For some countries – especially in the USA – we offer a service to help you pre-pay VAT and import taxes, so you don’t need to deal with customs.

Countries such as Australia, New Zealand, Japan, or Canada may require import taxes at delivery. They also usually require the submission of proof of payment or invoice. To combat this, you can provide the confirmation email or invoice. If that does not work, you may reach out to us for assistance on that.

You can customize a doll from the product page, but if customizations are not listed here, please let us know through our chat or email, and we will match you with whatever customizations you require for your doll.

Yes, of course! Upon purchasing sex dolls from BomiDoll, we make some free gifts available to you. Some possible gifts include an instruction manual, a wig, a comb, a vaginal irrigator, and even a soft blanket perfectly sized for your doll. As an added bonus, you should also receive a selection of casual (and hopefully fun!) lingerie to match your selected love doll.

Yes, you can, as long as it comes in within 24 house after you place your order. Any later than that, and it may not be possible to change the fundamental body or skin color of the love doll. With minor details like her eyes or wig, then you have nothing to worry about.

Yes, of course! Please reach out to us about it, and our team will help you out.

Yes. As soon as it is possible, send your cancellation request to our email. The following rates for cancellation and restocking fees apply, depending on when you notify us.

• Within 4 hours, you will be fully refunded.
• Within 24 hours, you will get a 60% refund on your payment.
• Within 48 hours, you are going to receive a 40% refund.

Please note that these do not apply if your doll is custom-made to your specifications, as it might be hard to sell.

We provide 3 payment methods; credit card, bank transfer, and PayPal. If you like the option to pay via PayPal, please contact us.

Yes, your privacy and payment security are a priority to us.

BomiDoll makes use of SSL protocol to encrypt all information. You can see the green padlock situated at the far left on the URL bar, along with the encrypted “https://.”

Our back-end (corporate) system is fully encrypted, and we use credit cards or PayPal for even more privacy and safety for you.

Yes! Whenever we run promotions and promotional offerings,  you may apply the advertising code to your order by typing in/pasting it into the coupon code box. Past that point, all you should do is use the “Apply Coupon” button to make use of the bonus offered by the coupon.

Please note that the coupon slot is present on both the “Cart” and “Checkout” pages.

A few reasons have been recognized for failed payment attempts.

1. The credit card issuer may refuse a charge if your billing address differs from the information they have on file. This may include incorrect account/billing details (such as card numbers, expiration dates, zip codes, CVV/CVC), the purchase not being authorized by the cardholder, their spending habits, or expired credit cards. The payment processor may also reject the payment due to the anti-fraud measures or card verification checks out in place. In these cases, the payments will remain in a pending state and have not been accepted by BomiDoll. Since the transaction has not been completed, the funds will be rejected or automatically returned within a few days.
2. Depending on what country you are situated in, you might be asked to make a call to your bank. This is so they can check the limitations of your card to place online, cross-border, or overseas purchases.
3. Please double-check the credit card information that has been entered and ensure that your billing information matches that. If they do and you still have a failed payment, kindly reach out to your bank assistance.

We would love to! However, some countries do not allow the shipment of sex dolls. Some of these include Islamic countries, India, Indonesia, Malaysia, Africa, Mexico, and Brazil.

BomiDoll offers you worldwide free shipping for your convenience. There are no hidden fees, and duties and taxes are subject to customs controls. Note that they may differ according to the rules of the country that they are getting shipped to.

Once your order has already been placed, it will take around 1-2 weeks till you receive your sex doll. Within the US, all orders are sent out within 1-2 business days, and it takes – at maximum – 3-7 business days to deliver your purchase. European purchases need to take 7-15 business days to deliver, and this is entirely dependent on how long the process through customs inspections takes. All sex dolls will be completed and sent out for delivery within 2-3 workdays, and the usual delivery time for our sex dolls is 5-10 workdays.

All of our dolls are assembled in China and shipped from there.

We also have warehouses in locations in the USA and Europe, so if you are in either location, we will ship your love doll from our warehouse directly.

In some countries, some of which include: Canada, New Zealand, Australia, South America, and Europe, import taxes may be required at delivery. We have no hold over this; it is a requirement by some countries, and it usually ranges between $50-$200 and up, depending on the doll. As the buyer, you are to be held responsible for all import taxes and fees.

For some countries, we offer a service to pre-pay the value-added & import taxes, respectively, so you do not have to bother with dealing with customs. Please make a request after placing your order if this is something you’re interested in. Otherwise, we can help and advise you on your dealings with customs. Countries such as Canada, Germany, the UK, Japan, or Australia usually need the submission of proof of payment/invoice. You can usually provide the confirmation email and a PayPal invoice, and in the case that is not functioning – then reach out to us.

At BomiDoll, your privacy is our topmost concern, which is why we make use of durable, obscure boxes with no identifiable labels or brand markings. Rest assured, we maintain confidentiality on the contents of your package.

As soon as your finished doll is ready to ship, it will be emailed to your supplied email address.

Not at all! The contents of your box will not be made known to anyone but you. As stated earlier, we will ensure that there is not a single branded label anywhere near your box. All love dolls will be sent out in a plain brown box, while the remainder of our products will be shipped in our compact boxes to remain hidden. The privacy of our customers is our concern and is considered with the highest regard.

Once again, all packages are delivered in discreet packaging, and all customers’ details are protected by our privacy policy. There are no specific indications on the box that reveal its contents, and for customs clearance, it will be labeled as a mannequin. Billing statements will also be filed under “MS WAREHOUSE” for continued privacy.

Unfortunately, no. Thanks to the exact nature of sex dolls (big size, large volume), the couriers cannot deliver the goods to the post office box address. If you have supplied a related PO box shipping address, please update said details or send us another detailed address. This address could be the FedEx or UPS delivery point closest to you. This will enable easy pickup on your part; please quickly inform us, so we can update delivery details and accurately get your orders to you.